Privacy Policy

Your Privacy & Our Promise To You

We respect the privacy and confidentiality of the information provided by you and adhere to the
Australian and international Privacy Principles.

We are committed to protecting your privacy as an online visitor to


When you visit our website or use our services, we may obtain information about you, such as your
name, email address, postal address, IP address, survey responses, support queries, blog comments
and social media handles (together known as your ‘Personal Data’).


Personally Identifiable Information: We use the information we collect to deliver our services to you,
including communicating with you, providing technical support, notifying you of updates and offers,
sharing useful content, measuring customer satisfaction, diagnosing problems, and providing you with
a personalised website experience.

Marketing communications will be sent to you automatically after becoming a customer of Vehicle
Transport Group. You can opt out of our marketing communications at any time by unsubscribing or
emailing us, and your request will be actioned upon receipt of your direct communications with us.

Non-Personally Identifiable Information: We also use the information we collect in aggregated and
anonymised forms to improve our services, including administering our website, producing reports
and analytics, advertising our products and services, retargeting, identifying user demands and
assisting in meeting customer needs generally.


All information we receive from you is stored and protected from unauthorised use or access. Credit
card information is encrypted before transmission and is not stored by us.


Our website uses cookies to analyse website traffic, provide social media sharing and liking
functionality and help us provide a better website visitor experience.

Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do
not access information stored on your computer or any Personal Data (e.g., name, address, email
address or telephone number). Most web browsers automatically accept cookies, but you can choose
to reject cookies by changing your browser settings. This will, however, prevent you from taking full
advantage of the free marketing strategies, resources and resource links, and prevent you from a
seamless customer experience.

In addition, cookies and pixels may be used to serve relevant ads to website visitors through third
party services such as Google AdWords and Facebook Ads. These ads may appear on other
websites you visit.


Your Personal Data details are only disclosed to third party suppliers when it is required by law, for
goods or services which you have purchased, for payment processing or to protect our copyright,
trademarks and other legal rights. 

We may from time to time need to disclose certain information, which may include your Personal
Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant,
during a legal proceeding or in response to a law enforcement agency request. Also, we may use
your Personal Data to protect the rights, property or safety of Vehicle Transport Group, our customers
or third parties.


This website contains links to other websites.
These links are meant for your convenience only to assist you in your learning about enclosed car
Links to other websites do not mean we endorse or approve these websites.
We are not responsible for the privacy practices of different websites. We encourage our users to be
aware, when they leave our website, to read the privacy statements of each website that collects your
This privacy policy applies solely to information collected at


As we plan to ensure our privacy policy remains current and to further protect your Personal
Information, this policy is subject to change.
We may modify this policy at any time, in our sole discretion and all modifications will be effective
immediately upon our publishing of the changes on this website.
Please return periodically to review our privacy policy.

Contact Us.

If you have any questions or concerns at any time about our privacy policy or the use of your Personal
Data, please contact us via email at or post a letter to Vehicle
Transport Group, PO Box 28, Nerang QLD 4211 Australia, and we will respond to your request.